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In case our customer needs a consultation, we respond typically within hours, even also during weekends and minor holidays.

One year warranty is provided for the equipment and all its internal parts except gold traps. Post warranty services are provided too.

Our spare parts and services are affordable, likewise the equipment itself.

In case our customer plans to issue a report or publish a paper based on GARDIS’ data, we can offer a free service of the data array check and validation (see page „Data safety / data handling”).